A mom has taken to social media after she ordered a laptop Christmas gift for her daughter only to get a box of cornflakes.

The English mother from United Kingdom, Lizzie Pattison, shared her heartbreaking experience shopping online.

Pattison narrated that she ordered the laptop on Amazon for her 10-year-old daughter, Daisy on November, 2022.

Shockingly when she unwrap the shipped box to hand over the laptop to her daughter, the box was instead crammed with packs of cereals.

This left her devasted and heartbroken forcing her to seek refunds.

According to BBC reports, Amazon at first refused the item because the request was made outside of the 30-day returns window.

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In an interview, she said Amazon told her that the returns period had elapsed, and it was not prepared to investigate what had gone on.

Pattison said she had bought the device to help with STA exams preparation in 2022.

In her words, “My main worry is that there is going to be a number of children on Christmas morning that are going to open what their parents think is a tablet or a laptop because they have not opened the box.”

The Sun reports however that after several complains, Amazon has offered Pattison £40(N21.532) worth of gift vouchers for their inconvenience.

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